FAQ

AD18 is Canada's paid-only classifieds platform. It is built for cleaner listings, clearer intent, and fewer low-effort posts.

Paid listings help reduce spam, fake posts, and throwaway ads. The goal is to keep AD18 more intentional than free-for-all classifieds platforms.

Yes. Visitors can browse and search listings for free.

Yes. You need an account to post an ad, manage listings, view payment history, and access your dashboard.

Select Post an Ad, choose a category and location, add your listing details and photos, select a posting option, then review and checkout.

AD18 supports categories such as Buy & Sell, Events & Nightlife, Jobs & Gigs, Local Services, Models & Creators, Online Services & Digital Help, and Community & Activities.

Use a clear title, accurate description, correct city and province, relevant photos, and dedicated contact fields when available.

Use the dedicated contact fields for phone, email, or social links. Descriptions should focus on the listing itself.

Eligible ads may be renewed, promoted, or upgraded from your dashboard where those options are available. Live ads include one approved edit per paid run for core listing details such as title, description, location, contact information, photos, tags, and price where allowed. Edits may require review before appearing publicly. Expired ads can be reviewed and edited during renewal before payment, but they will not become public again until renewal payment is completed.

Ad duration depends on the posting option you choose, such as 1 day, 3 days, 7 days, or 30 days.

Pricing varies by category and duration. Base listing prices are shown on the Pricing page and during the posting flow before checkout.

No. Add-ons are optional. You can choose them while posting a new ad or later by upgrading an existing listing.

Available add-ons may include Urgent Badge, Multi-Category Placement, Boost Listing, Featured Listing, and Homepage / Carousel Placement.

Listed prices exclude applicable taxes. Taxes may apply based on your province or territory and are shown before checkout.

Visa cards and cryptocurrency are accepted at checkout.

Ad purchases are generally final because they are digital posting services. Limited exceptions may apply for duplicate charges, overpayments, platform errors, or verified fraud. Review the Refund Policy for full details.

Some ads may be scanned or reviewed before becoming publicly visible. This helps keep AD18 cleaner and aligned with platform rules.

Yes. AD18 may reject, hide, remove, or restrict ads that violate platform policies or applicable laws.

Prohibited content includes scams, illegal content, misleading listings, prohibited services, and sexual or escort-related services. Review the Acceptable Use Policy for full details.

ID verification may be available or requested in some cases to support trust and safety. Review the ID Verification Policy for more information.

You can contact AD18 at support@ad18.ca.

You can review AD18's Terms, Privacy Policy, Acceptable Use Policy, Refund Policy, and ID Verification Policy from the site footer or policy pages.